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HIPAA - Notice of Privacy Practices
Last Updated: 03/01/2023
Introduction:
This HIPAA privacy policy is intended to explain how Phillips Chiropractic handles personal health information collected through our "Contact Us" section and complaints procedure.
Collection of Information:
When you visit our website and use our "Contact Us" section or file a complaint, we may collect the following information:
- Your name
- Your email address
- Your phone number
- Any other personal health information you choose to disclose in your message or complaint
Use of Information:
We use the information collected through our website for the following purposes:
- To respond to your inquiries or complaints
- To improve the services we offer
- To comply with legal and regulatory requirements
Disclosure of Information:
We may disclose your personal health information in the following circumstances:
- To respond to a subpoena or court order
- To comply with state or federal laws
- To report suspected abuse or neglect
- To protect public health and safety
- We do not sell, rent, or otherwise share your personal health information with third parties without your consent.
Security of Information:
We take reasonable steps to ensure the security of the personal health information collected through our website. We use SSL encryption to protect data transmitted through our website, and we limit access to personal health information to authorized personnel who require access to perform their job duties.
Complaints:
If you have a complaint about our handling of your personal health information, you may contact us using the "Contact Us" section of our website. We will promptly investigate your complaint and take appropriate corrective action.
Changes to Policy:
We reserve the right to make changes to this HIPAA privacy policy from time to time. If we make any material changes, we will post a notice on our website.
Contact Information:
If you have any questions or concerns about our HIPAA privacy policy, please contact us using the "Contact Us" section of our website.
Phillips Chiropractic strives to maintain accessibility for all users, including those with disabilities. To ensure that our website is accessible to everyone, we have installed the UserWay Website Accessibility Widget, which provides a range of accessibility tools and options to improve navigation and readability.
To use the UserWay Accessibility Widget, click on the blue and white accessibility icon that appears in the corner of your screen. This will open a toolbar that allows you to adjust settings such as font size, contrast, and color scheme. You can also use the widget to enable screen reader support and keyboard navigation, as well as to translate the website into different languages.
Please note that while we make every effort to maintain accessibility, our website may occasionally encounter compatibility issues with assistive technologies or outdated web browsers. If you encounter any difficulty accessing our website or have suggestions for improving accessibility, please contact us. We welcome your feedback and are committed to making our website as accessible as possible for all users.
Our website also strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, which provide recommendations for making web content more accessible for people with disabilities. While it is not always possible to meet all of the WCAG guidelines, we are continually working to improve accessibility on our website. Our team is dedicated to ensuring that all users can access our content and services. If you have any questions or concerns about accessibility on our website, please contact us.
Thank you for visiting our website.
Please note that this policy is subject to change at any time, and any updates will be posted on our website.
Good Faith Estimate
Last Updated: 03/01/2023
As a patient at Veloce Solutions Chiropractic, you are entitled to receive a written estimate of your medical expenses, known as a "Good Faith Estimate," prior to receiving non-emergency medical items or services. This applies to individuals without insurance or those not using insurance. The estimate should include the total expected cost of services, as well as any related expenses like medical tests, prescription drugs, equipment, and hospital fees.
It is important to request a written Good Faith Estimate from your healthcare provider at least one business day before your scheduled service or item. You may also request estimates from other providers you may choose to work with.
If your bill ends up being at least $400 higher than your original estimate, you have the right to dispute it. Be sure to save a copy of your estimate for future reference.
For more information on your rights to a Good Faith Estimate, visit www.cms.gov/nosurprises.
If you have any questions or concerns regarding your medical bill or Good Faith Estimate, please feel free to contact us. Our team is here to assist you and ensure that you receive fair and transparent healthcare pricing.
Please note that this policy is subject to change at any time, and any updates will be posted on our website.
Anti-Discrimination
Last Updated: 03/01/2023
Veloce Solutions Chiropractic is committed to providing high-quality healthcare services to all patients, regardless of their race, ethnicity, national origin, gender, sexual orientation, religion, age, or disability. We do not discriminate in any way against patients based on any of these factors.
Our staff members are trained to provide equal care and treatment to all patients, and to create a welcoming an inclusive environment where everyone feels respected and valued. We are fully committed to complying with all relevant laws and regulations regarding discrimination in healthcare, including the Health and Human Services (HHS) standards for cultural and linguistic competency.
If you believe that you have been discriminated against on the basis of any of the above factors, please let us know immediately. We take all discrimination complaints seriously and will promptly investigate any such allegations.
If you are dissatisfied with our response to your complaint, you may file a complaint with the Office for Civil Rights (OCR) of the U.S. Department of Health and Human Services. You may file a complaint in writing, by email, or by phone. Contact information for the OCR is as follows:
U.S. Department of Health and Human Services Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
Email: OCRMail@hhs.gov
We will take appropriate steps to ensure that any discrimination stops immediately and will take corrective action as necessary.
If you have any concerns or questions about our anti-discrimination policy, please do not hesitate to contact us. We are here to serve you and ensure that you receive the best possible care and treatment.
Please note that this policy is subject to change at any time, and any updates will be posted on our website.
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Georgetown, Texas 78628